Cynthia's Best Cleaners LLC provides dry cleaning, laundry, services for household items and wearable apparel . The following Terms and Conditions are an integral part of our business relationship with one another, and we will adhere to them. Cynthia's Best Cleaners LLC reserves the right to change these Terms and Conditions and our prices for the services without notification to you.

Customer Privacy:

The personal information contained in your Customer Profile will only be used by us in the regular course of providing services to you. We do not sell, or provide to third parties, our customer lists or any personal information in the Customer Profile. We carefully protect this information against unauthorized access and modification once it has been stored in our database. So long as you are an active customer, we will help you to keep your Customer Profile current; we encourage you take an active role in keeping your profile current. Please do so by letting us know if you move or change your contact information. The Customer Profile enables us to better serve you by (1) processing your items in accordance with your preferences; (2) contacting you about garment problems; (3) mailing to you promotional materials and/or credit vouchers; and (4) processing your credit cards.

Delivery Service:

As a customer of Cynthia's Best Cleaners, you will receive pick up and
delivery of items in accordance with our established delivery schedule.
We have developed a route structure that provides the best in timely delivery. For free pickup and delivery your order should total a minimum
of twenty-Five Dollars ($25).
Your garments will be picked up and delivered in accordance with your instructions in your Customer Profile. All pickups and deliveries will occur between the hours of 9:00 a.m. & 6:00 p.m. on the day scheduled.
The delivery driver will leave a card verifying the pickup.

Missed Pickup or Delivery:

There may be instances where a missed pickup or delivery occurs. This is when our delivery driver attempts a pickup or delivery during the scheduled time window but is unable to complete the transaction. The delivery driver will leave a note on the door to indicate that pickup or a delivery was attempted, including the rescheduling options. A scheduled pickup or delivery can be changed or canceled up until 6:00 p.m. the day prior to the scheduled pickup or delivery by calling 702-259-5511.

Unattended Service Disclaimer:

Cynthia's Best Cleaners will assume no liability for stolen, lost or damaged garments left at your specified location. It is the responsibility of our customers to ensure a secure environment for pick up and delivery of all items.

Delivery Days:

No pick-up or delivery service will be provided on Sundays and on holidays on which we are closed, including: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. We will forward advance notice of any changes on service days.

Pricing:

Please contact Cynthia's Best Cleaners at 702-259-5511 - note that our published prices are for general fabrics, colors and processing requirements. Additional charges may apply for any item or items that require special care or handling. If you would like to know the amount of the additional charge before processing begins, please call us at 702-259-5511.

Bags and other Protective Packaging:

We will provide reusable garment and other protective packaging and bag tags free of charge to our customers to ensure the highest level of quality care for your garments during transport. We encourage you to use them. If you choose not to use these items, please return them to us for reuse or recycling.

Garment Identification and Inventory:

We identify each garment through our tagging intake system to ensure each garment is cared for and returned to you as requested.
The invoice, as completed by us, will constitute your complete order,
so remember to check it for accuracy.

Garment Care:

To protect your garments, we follow the Care Label Instructions on each item we process. To the extent you desire not to have the Care Label Instructions followed, you will be required to sign a "Garment Release", and you assume all liability for the garment. If a Care Label is missing or has been removed from the garment, we will process the garment in accordance with guidelines for that type of garment established by the International Fabricare Institute. We accept no liability for garments that have missing or removed Care Labels.

Re-Cleaning:

Cynthia's Best Cleaners is set up to deliver meticulous care for all of your fabrics. If you are not happy with our service for any reason, we will re- process your garments without charge or refund your money.

Personal Items:

Please check all your garments for money, jewelry or other valuables. If we find any valuables in your garments, we will make every effort to return them to you but we cannot be held liable for the loss of any such articles sent to us.

Loss or Damage:

In the rare instance that your garment is lost or damaged, we will issue you a refund or credit for the value of that garment, as specified in the National Fair Claims Guide from the International Fabricare Institute. This guide takes into account the age and condition of the garment and its current replacement value. We are not liable for any preexisting damage to garments. If we find any preexisting damage or have a concern about the colorfastness, or the age or weakness of the fabric, we will contact you to obtain your approval before proceeding to care for the item. If we cannot get your authorization in a timely manner, then we may decide to return the item without cleaning it. Missing or damaged items must be reported to us within seven (7) days of pickup or delivery of the item(s). If you believe that Cynthia's Best Cleaners is in possession of an item but we have no record of its pickup, we request that you inform us immediately, so that we can start an investigation and you can search at home. If, after seven (7) days, the item has not been found at either our location or your home, we may compensate you for the loss of the item in accordance with the International Fabricare Institute at our discretion.

Payment:

Full payment is due upon completion of the service and will be charged to your credit card as detailed in your Customer Profile, unless other payment arrangements are made.

Terms of Service

1. You Agree to These Terms by Using this Site
Your access to, and use of, the Site is subject to the following Terms of Use and all applicable laws and regulations. By accessing and using the Site, you accept, without limitation or qualification, these Terms of Use, and acknowledge that any other agreements between you and Cynthia's Best Cleaners are superseded with respect to this subject matter. If you do not agree and accept, without limitation or qualification, these Terms of Use, please exit the Site.

2. Ownership of Content
The Site and all of its contents including, but not limited to, all text and images ("Content") are owned and copyrighted by Cynthia's Best Cleaners or others with all rights reserved unless otherwise noted. Any Content that is a trademark, logo, or service mark is also a registered and unregistered trademark of Cynthia's Best Cleaners or others. Your use of any Content, except as provided in these Terms of Use, without the written permission of the Content owner is strictly prohibited. You are also advised that Cynthia's Best Cleaners will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

3. Your Use of the Site
Cynthia's Best Cleaners grants you permission to use the Site as follows:

• With the exception of images of people or places that are located outside of the "content" section of the Site, you may download Content, but only for non-commercial, personal use and provided that you also retain all copyright and other proprietary notices contained on the Content;


• You may not use images of people or places that are located outside of the "content" section of the Site without the written permission of Cynthia's Best Cleaners;


• Content within the "content" section of the Site may be reproduced solely for editorial purposes in daily newspapers, general circulation news magazines, trade publications and broadcast media;


• You may not distribute, modify, copy (except as set forth above), transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, sell or otherwise use
  Content without the written permission of Cynthia's Best Cleaners;


• You are prohibited from using the Site to post or transmit any infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law - Cynthia's Best Cleaners will fully cooperate with any law enforcement authorities or any court order requesting or directing Cynthia's Best Cleaners to disclose the identity of anyone posting or transmitting any such information or materials; and


• You are prohibited from using the Site to advertise or perform any commercial solicitation.

4. Privacy

Any personal data (for example, your name, address, telephone number or e-mail address) you transmit to the Site by electronic mail or otherwise will be used ONLY by Cynthia's Best Cleaners and NOT shared with any other organization, in accordance with the Site's Privacy Policy. Any other communication or material you transmit to the Site, such as questions, comments, suggestions or the like, will be treated as non-confidential and nonproprietary.

5. Disclaimer of Warranties

ALL CONTENT IS SUBJECT TO CHANGE AND IS PROVIDED TO YOU "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Without limiting the foregoing, Cynthia's Best Cleaners neither warrants nor represents that your use of any Content will not infringe the rights of any third parties nor that the Content will be accurate, complete or up-to-date. Additionally, with reference to any discussions, chats, postings, transmissions, bulletin boards, and the like that may be on the Site, Cynthia's Best Cleaners assumes no responsibility or liability arising from any infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, contained in any such locations on the Site.

6. Exclusion of Liability

YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER Cynthia's Best Cleaners, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR CONTENT WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Please note that some jurisdictions may not allow the exclusion of certain damages, so some of the above exclusions may not apply to you.

Copyright ©Cynthia's Best Cleaners 2007. All Right Reserved.